LIXIA TECHNOLOGIES

VIRTUAL ASSISTANT

Businesses need to keep their costs as low as possible. Hiring full or part time employees to mange your customers and admin tasks, is costly and inefficient, especially for small businesses. We provide Virtual Assistant services to you for a very affordable price delivering value for money. You don't need to worry about the hiring and all the related procedures, taxes, insurances, office-space and responsibilities. Leave that to us...

Lixia Technologies Virtual Assistant

Our Virtual Assistants...

are office based and supervised. We make sure our Virtual Assistants (Customer Support Representatives) are carefully selected to match our clients requirements. They are trained to be efficient, organised and service minded. Our VAs attend to our clients training, follow their requirements and help them in achieving their goals faster.

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INBOUND

Managing inbound customer calls

  • Answering Customer Calls, Emails and Chat
  • Managing Order check and Processing
  • Managing Customer Complaint and Retention
  • Providing Product Support
  • Managing Transportation Dispatching
  • Managing Delivery Services
  • Managing Product lists
  • Documenting
  • Customised Services
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OUTBOUND

Managing outbound customer calls

  • Product Sales
  • Customer Acquisition
  • Managing Appointments
  • Customised Services

VIRTUAL ASSISTANT SERVICE PROCESS

Hire a Professional VA In 3 Simple Steps

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Contact Us

1

Contact us or fill out our online form to provide your requirements. 

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Get a Quote

2

We send you a quote based on your requirements.

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Ready To Go

3

Your Virtual Assistant is at your service.

Some Of The Industries We Cover

Regardless of which business you are in, our Virtual Assistants can manage your customers

RETAIL

Product Sales

Product Shipping

Customer Care

Refund & Disputes

Admin Tasks

...

UTILITIES

Product Sales

Product Shipping

Customer Care

Refund & Disputes

Admin Tasks

...

TRAVEL

Product Sales

Product Shipping

Customer Care

Refund & Disputes

Admin Tasks

...

ACCOUNTING

Product Sales

Product Shipping

Customer Care

Refund & Disputes

Admin Tasks

...

BANKING

Product Sales

Product Shipping

Customer Care

Refund & Disputes

Admin Tasks

...

IT & TELECOM

Product Sales

Product Shipping

Customer Care

Refund & Disputes

Admin Tasks

...