CALL CENTRE

Need someone to manage your customers? This is the place…

Businesses need to keep their costs as low as possible. Hiring full or part time employees to mange the customers is costly and inefficient, especially for small businesses. We provide these services to you for a very reasonable price delivering value for money. You don’t need to worry about the hiring and all the related procedures, taxes, insurances, office-space and responsibilities. Leave that to us…

INBOUND CALLS

Our inbound call centre is ready to manage your customers...

  • Answering Customer Calls, Emails and Chat
  • Managing Order check and Processing
  • Managing Customer Complaint and Retention
  • Providing Product Support
  • Managing Transportation Dispatching
  • Managing Delivery Services
  • Managing Product lists
  • Documenting
  • Customised Services

OUTBOUND CALLS

Our outbound call centre is ready to sell your products and services...

  • Product Sales
  • Customer Acquisition
  • Managing Appointments
  • Customised Services

CUSTOMER MANAGEMENT SERVICES IN 3 STEPS

Find out how easy it is to let us manage your customers

Contact Lixia Technologies and let us know how we can assist you and your customers

Provide your step-by-step requirements on how you would like us to manage your customers and which results and feedback you expect

Our call centre agents will follow your step-by-step requirements to mange your customers and provide you the requested results and feedback

INDUSTRIES WE COVER

Regardless of which business you are in we are here to manage your customers
Retail
  • Product Information & Orders
  • Shipping Procedures
  • Refunds & Disputes
Utilities
  • Product Sales
  • Electricity Customer care & Acquisition
  • Internet landline Customer care & Acquisition
Telecommunication
  • Telecom Product Sales
  • Mobile & Landline Plan Sales
  • Mobile Phone Repairs
Travel & Transport
  • Booking & Editing
  • Product Sales
  • Customer Retention Activities
Bank & Insurance
  • Product Sales
  • Customer Care
  • Customer Retention Activities