RAISE YOUR TECH/IT TICKET HERE!

WE SOLVE YOUR TECHNICAL ISSUES

Lixia Technologies provides technical support for homes as well as businesses across Australia. Our tech engineers can resolve any software and hardware related issues on your desktop, laptop, or mobile device remotely or on-site. We will solve your tech problem, or YOU WILL GET YOUR MONEY BACK.

Australian Company

We are based in Australia, Sydney

Affordable & Quick

Remote Technical Support From 40$

No lock-In contract

One-off or Month to Month Plan

Safe & Secure

We connect to you PC remotely and securely

No Fix, No Fee

You will get your money back, if the problem is not solved!​

WE PROVIDE TECH SUPPORT FOR

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COMPUTERS

Desktop and Laptops

  • Hardware issues
  • Software issues, updates & upgrades​
  • Computer performance optimisation
  • Basic network issues (wired & wireless)
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MOBILE PHONES

Android and IOS (Apple)

  • IOS, Android software issues & updates
  • Setup/configure/sync your phone with your computer
  • Backup your photos, documents from your phone to Cloud and/or your PC
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TABLETS & IPADS

Android and IOS (Apple)

  • IOS, Android software issues & updates
  • Setup/configure/sync your Tablet/iPad with your computer
  • Backup your photos, documents from your Tablet/iPad to Cloud and/or your PC
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PRINTERS & MDFs

Printers, Scanners & MDF

  • Printer/Scanner/MDFs driver updates and software issues
  • Printer and network issues
  • Setup/configure your printer
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INTERNET & EMAILS

We can help you with Internet and Emails

  • Solving your internet issues
  • Troubleshooting your home router
  • Creating new email and solving email issues
  • Configuring a network to share files and printers
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VIRUS REMOVAL

We can remove viruses and secure your computer

  • PC health check and optimisation
  • Virus and Spyware removal
  • Assist with unknown emails/Phishing emails/Scam emails
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QUICK & EASY TUTORIALS​

We can show you how to handle IT products

  • Quick tech tutorial (remote support)​
  • "HOW TO DO" document​s
  • Setting up your home/office gadgets and connections (onsite support)
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SETUP & CONFIGURATION

We can help you with Internet and Emails

  • Setup computers (desktop/laptop/printers) & modems
  • Setup entertainment devices (TV, projector, IPTV, gaming consoles, speakers, surround system & more)​

REMOTE TECH SUPPORT ONE-OFF PRICING

Why should you use our Remote Support?

What is required?

TimePrice
From 0 to 15 minutes$40
From 15 to 30 minutes$60
From 30 to 45 minutes$90
From 45 to 60 minutes$120
From 60 to 75 minutes$140
From 75 to 90 minutes$160
From 90 to 105 minutes$180
From 105 to 120 minutes$200

FIELD TECH SUPPORT ONE-OFF PRICING

Our experts will drive to your location and solve your technical issues. Note! Current Field Support areas in Sydney are: Baulkham Hills, Ermington, Granville, Lidcombe, Meadowbank, Merrylands, North Parramatta, Northmead, Parramatta, Putney, Rhodes, Rydalmere, Ryde, Sydney Olympic Park, Wentworthville, West Ryde, Westmead.

Why should you use our Field Support?

TimePrice
From 0 to 60 minutes$135
From 60 to 75 minutes$160
From 75 to 90 minutes$185
From 90 to 105 minutes$210
From 105 to 120 minutes$235

FAQ

Click this link to find out more about our technical support services: Our tech support services 

The cost of each remote session depends on the time our tech engineer spends on resolving the issue. Lixia Technologies remote session prices start from $40. To see our prices please go to Remote Support Price List 

In most cases, the remote connection is required in order to determine the root cause of the issue. However, a remote session requires an internet connection. If your internet connection is not functioning, no worries, we still encourage you to contact us and we do our best to assist you.

Don’t worry you are in safe hands. By using the right equipment and software our tech engineers will make sure that the remote session is totally secured.

You will get your money back if the problem is not solved. We also provide field tech support for our clients. For more information about field support services please go to Field Support Price List

Yes, we do! For more information about field support services please go to Field Support Price List 

Yes, we offer 10% discount to Seniors and Students.

We accept all major credit and debit cards. All payments are processed through a highly secure payment system. 


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